|
On-Site
(Work done in your office on your equipment)
Bench Work
(Work done in our office on
your equipment)
Off-Site Support
PM (Periodic Maintenance)
Web Design
|
|
$ 125/Hr, 1 Hr. Minimum
$ 100/Hr, 1 Hr. Minimum
$ 100/Hr, 1 Hr. Minimum
$ 195/Workstation
$ 495/Server
$ 65/Hr - HTML
$ 95/Hr - Graphic Design
$ 95/Hr - Flash/Dynamic Content
$ 125 for Web Page Spec
(Credited towards Web-Site creation)
|
|
On-Site
(Work done in your office on
your equipment)
Bench Work
(Work done in our office on
your equipment)
Off-Site Support (Business Hours)
Emergency Rates (after hours, Weekend, Holidays) - phone support
Emergency Rates (after hours, Weekend, Holidays) - On-Site
PM (Periodic Maintenance)
Projector Rental
Web Design
|
|
$
100/Hr, 1 Hr. Minimum
(Upgrades, New Deployments, etc.)
$ 80/Hr, 1 Hr. Minimum
(0-1
Day, w/Free Pickup & Delivery)
Free
(both
Tech Support and Consultation)
$ 200/Hr (Gold), 1 Hr. Minimum
Free (Platinum)
$ 300/Hr (Gold), 1 Hr. Minimum
Free (Platinum)
Free, done twice a year On-Site,
includes Parts and Labor
$100/Day, $350/Week
$ 60/Hr - HTML
$ 90/Hr - Graphic Design
$ 90/Hr - Flash/Dynamic Content
$ 125 for Web Page Spec
(Credited towards Web-Site creation)
|
|
2009
Service Agreements
|
Service
|
Silver
(basic)
|
Gold (standard)
|
Platinum (all-you-can-eat)
|
|
• Free Off-Site Remote
Server Maintenance
($150 / Server
/ mo. Value).
|
●
|
●
|
●
|
|
• Free Anti-Virus and
Anti-Spy-Ware Def. Subscription for each Workstation and Server
($10 /
Workstation / mo., $50 / Server / mo. Value).
|
●
|
●
|
●
|
|
• Free E-Mail and Website
hosting for your business ($50 / mo Value).
|
●
|
●
|
●
|
|
• Support
phone-calls per calendar month (M-F, 8a-5p excluding holidays)
($150 / mo
Value).
|
2
|
unlimited
|
unlimited
|
|
• Free Anti-Virus and
Anti-Spam filtering on all E-Mail ($100 / mo Value).
|
●
|
●
|
●
|
|
• CFT Computer Warranty Extension
during period of SA (excluding Monitors and Printers)
($20 /
Workstation / mo., $40 / Server / mo. Value).
|
|
●
|
●
|
|
• Free Bi-Annual
Preventative Maintenance performed On-Site for Workstations and
Server(s)
($32 /
Workstation / mo, $82 /
Server / mo. Value).
|
|
●
|
●
|
|
• 20% Discount off basic
rates for all work not covered by Service Agreement.
|
|
●
|
●
|
|
• Disaster Recovery Gold
– includes 2 GB per workstation off-site backup, done once a
day overnight ($50
/ Workstation / mo. Value).
|
|
●
|
see below
|
|
• Access to our Emergency
Help line service, answered 24/7 ($250 / mo. Value).
|
|
●
|
●
|
|
• No Charge for any
on-site or off-site scheduled maintenance or repair for covered
systems.
|
|
|
●
|
|
• Disaster Recovery
Platinum – includes 8 GB per workstation off-site backup done
twice a day, PLUS Exchange, SQL, and SharePoint databases archiving
done semi-daily ($320 / Workstation / mo. Value).
|
|
|
●
|
|
Monthly
Investment
|
$30 per Workstation
and
$295 / Server
|
$40 per Workstation and
$395 / Server
|
$50 per Workstation and
$495 / Server
|
|
